Straight answers to your questions.
Trial, setup or licensing: ask, and you’ll get an answer.
Included with every license
Every vApp Desktop license includes a full year of support and updates.
Your license, in your customer account
Handle purchases, renewals, Mac activation and invoices straight from your customer account. A license works on one Mac at a time.
Frequently asked questions
How do I contact support?
Use the Contact page. Every request gets a personal reply.
Can I get help during the trial?
Yes, support is available throughout your 14-day trial.
How do I report a problem?
Describe it on the Contact page and include your macOS and vApp versions.
What do I need to run vApp?
An Apple Silicon Mac running macOS 15 or later. Full details are on the Product page.
Can I use my usual Windows software?
Yes. You install the Windows apps you need just as on a PC, then find them in your Dock with vSide.
How do I install vApp?
Create your free account, download vApp from your customer account, then let the setup assistant guide you through preparing Windows.
How do I get updates?
vApp checks for and installs its own updates automatically. There is nothing for you to schedule.
